1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you interact with our website, purchase tickets, or sign up for our newsletter, we may collect personal information such as:
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Name
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Email address
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Phone number
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Payment details (processed securely through third-party payment providers)
1.2 Non-Personal Information
We automatically collect certain non-personal data, including:
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IP address
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Browser type and version
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Device type
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Pages visited and duration
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Referring website
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Cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
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To process ticket purchases and payments
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To communicate important festival updates
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To provide customer support
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To improve our website and services
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To send promotional emails (you may opt out at any time)
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To comply with legal obligations
3. How We Protect Your Information
We take appropriate security measures to safeguard your data from unauthorized access, disclosure, or loss. These include encryption, secure servers, and limited access to authorized personnel only.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though this may impact certain functionalities of the site.
5. Third-Party Services
We may use third-party services for payment processing, email marketing, and analytics. These third parties have their own privacy policies, and we encourage you to review them.
6. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data with:
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Service providers: For payment processing, ticketing, or marketing
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Legal authorities: When required by law or to protect our rights
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Event partners: Only when necessary for festival operations
7. Your Rights & Choices
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Disable cookies in your browser settings
To exercise your rights, please contact us at labyrinthfestivaloffice@gmail.com
8. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy, or as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Labyrinth Festival
Email: labyrinthfestivaloffice@gmail.com
Website: www.labyrinth-festival.com
